Shipping policy

Shipping Policy

Processing Time
Orders are processed within **2 business days]** of receiving payment (excluding weekends and holidays). You will receive an email confirmation once your order has shipped.

Shipping Rates
Shipping charges are calculated at checkout based on **[order weight / destination / shipping method]**.

Delivery Times
Estimated delivery times are **[3–5 business days]** after the order ships. Delivery times may vary due to carrier delays, weather, or other factors beyond our control.

Order Tracking
Tracking information will be provided by email once your order ships. Please allow **[24–48 hours]** for tracking updates to appear.

Address Accuracy
Please ensure your shipping address is correct. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.

Holidays & Peak Periods
During holidays and peak seasons, processing and delivery times may be extended.

Customs, Duties, and Taxes (International Orders)
For international shipments, customs fees, duties, and taxes may be applied by your country. These charges are the recipient’s responsibility and are not included in item prices or shipping costs. Customs clearance can affect delivery times.

Lost or Delayed Packages
If your package is delayed beyond the estimated delivery window, please contact us with your order number. We will work with the shipping carrier to resolve the issue.

Changes to Orders
After shipping, changes may not be possible.

Contact Us
If you have questions about shipping, contact us at scalonestudio@gmail.com.